We all get frustrated sometimes, and human relationships are never perfect. Sometimes it’s just that simple, and we have to accept it. Sometimes, though, frustrations and relationship issues rise to the level of actual complaints or grievances against the institution or a fellow student, staff member, or faculty member. NOBTS has a formal policy that addresses these sorts of concerns. If you are wondering how to handle a complaint or grievance at NOBTS, here is some guidance.
Bottom line? We have a formal process for complaints and grievances, but we encourage an informal practice of working out your differences first hand where you can. I'm always happy to visit, and the same goes for my staff.
Contact me at:
Dr. Craig Garrett
Dean of Students
504-282-4455 ext. 3283